All Systems Operational

About This Site

Here you’ll find real-time updates on the availability of the applications and services provided by the CloudLink Platform and Unify Phone. If there’s ever an issue, we’ll post updates on this page.

Looking for a different product? You can check the status of our other services on their dedicated status pages:



CloudLink Platform

Here’s a quick overview of our applications and the services that support each one. Use this table to see which services belong to which app:


ApplicationAdminApp ProxyAuthenticationBillingCarrierChatDirectorGCP GatewayMediaNotificationsPresenceRouterSystem ManagerTunnelWorkflow
Mitel One
MiTeam Meetings
MiCollab
Contact Center
Mitel Administration
Workflow Studio
Microsoft Teams Presence


System Status

CloudLink Services (US) Operational
Admin Operational
App Proxy Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
DCMS Operational
DCMS Configuration Operational
Director Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
System Manager Operational
Tunnel Operational
Workflow Operational
CloudLink Services (EU) Operational
Admin Operational
App Proxy Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
Director Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
System Manager Operational
Tunnel Operational
Workflow Operational
CloudLink Services (AP) Operational
Admin Operational
App Proxy Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
Director Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
System Manager Operational
Tunnel Operational
Workflow Operational
Global Infrastructure Operational
Director@Edge Operational
Unify Phone Services (EU) Operational
Administration API Operational
Authentication service Operational
Client application Operational
Tenant application Operational
TURN service Operational
Unify Phone Services (LAM) Operational
TURN service Sao Paolo Operational
CloudLink Authentication Portal Operational
CloudLink Accounts Portal Operational
CloudLink Gateway Portal Operational
Mitel One Operational
MiTeam Meetings Operational
Contact Center Admin Portal Operational
Contact Center Web Chat Operational
Mitel CloudLink Download Server Operational
Mitel Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Mar 14, 2026

No incidents reported today.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026
Resolved - The issue was caused by an unexpected, rapid spike in traffic. This surge exceeded our service capacity, resulting in a temporary service disruption.
Mar 4, 16:16 EST
Monitoring - Service has been restored, we will continue to monitor
Mar 4, 12:36 EST
Investigating - We are aware of an elevated error rate on the Notification service in EU and are currently investigating. At this time it appears to be impacting Workflow and Microsoft Teams presence sync.

As of 10:41 EST we are seeing the services recover. We are continuing our investigation to identify the root cause.

Mar 4, 10:08 EST
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026
Completed - The scheduled maintenance has been completed.
Mar 1, 01:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 01:00 EST
Scheduled - We would like to inform you that on Sunday, March 1st at 06:00 AM GMT, Unify Phone will be updated to version V3R0.104.1.

The update might result in temporary service interruptions over a period of 15 minutes.

Click here to view and download the release notes.

Feb 26, 09:47 EST
Feb 28, 2026

No incidents reported.