CloudLink Daemon - Newly setup connections for the Daemon get 'Couldn't create inventory report' error
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Identified - This issue affects any MSL hosted Daemon that has an MBG as part of the manifest(stand-alone MBG, MiCollab, SMBC, SVI server). Any newly created connections on MSL 12.2 or upgrades to 12.2 MSL will get the 'Couldn't create inventory report' error.
A fix is being tested in our Dev cloud. This will be update when the fix is pushed to production.
Aug 20, 2026 - 10:34 EDT
A fix is being tested in our Dev cloud. This will be update when the fix is pushed to production.
Aug 20, 2026 - 10:34 EDT
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CloudLink Platform
Here’s a quick overview of our applications and the services that support each one. Use this table to see which services belong to which app:
| Application | Admin | App Proxy | Authentication | Billing | Carrier | Chat | Director | GCP Gateway | Media | Notifications | Presence | Router | System Manager | Tunnel | Workflow |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Mitel One | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ||||||
| MiTeam Meetings | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |||||
| MiCollab | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |||||||||
| Contact Center | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ||||||
| Mitel Administration | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |||||||
| Workflow Studio | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | |||||||
| Microsoft Teams Presence | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
System Status
CloudLink Services (US)
Operational
Admin
Operational
App Proxy
Operational
Authentication
Operational
Billing
Operational
Carrier
Operational
Chat
Operational
DCMS
Operational
DCMS Configuration
Operational
Director
Operational
GCP Gateway
Operational
Media
Operational
Notifications
Operational
Presence
Operational
Router
Operational
System Manager
Operational
Tunnel
Operational
Workflow
Operational
CloudLink Services (EU)
Operational
Admin
Operational
App Proxy
Operational
Authentication
Operational
Billing
Operational
Carrier
Operational
Chat
Operational
Director
Operational
GCP Gateway
Operational
Media
Operational
Notifications
Operational
Presence
Operational
Router
Operational
System Manager
Operational
Tunnel
Operational
Workflow
Operational
CloudLink Services (AP)
Operational
Admin
Operational
App Proxy
Operational
Authentication
Operational
Billing
Operational
Carrier
Operational
Chat
Operational
Director
Operational
GCP Gateway
Operational
Media
Operational
Notifications
Operational
Presence
Operational
Router
Operational
System Manager
Operational
Tunnel
Operational
Workflow
Operational
Global Infrastructure
Operational
Director@Edge
Operational
Unify Phone Services (EU)
Operational
Administration API
Operational
Authentication service
Operational
Client application
Operational
Tenant application
Operational
TURN service
Operational
Unify Phone Services (LAM)
Operational
TURN service Sao Paolo
Operational
CloudLink Authentication Portal
Operational
CloudLink Accounts Portal
Operational
CloudLink Gateway Portal
Operational
Mitel One
Operational
MiTeam Meetings
Operational
Contact Center Admin Portal
Operational
Contact Center Web Chat
Operational
Mitel CloudLink Download Server
Operational
Mitel Help Center
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance