Authentication Errors

Incident Report for Mitel CloudLink

Resolved

We experienced a momentary issue with Authentication in the CloudLink platform at 10:23AM. This issue caused all authentication to fail. OfficeLink users will have experienced login failure messages within the application. The issue was identified and resolved at 10:58AM.

This issue was caused by a planned redeployment of the API Gateway which exposed a bug in the deployment logic.

All authentication in CloudLink is operating normally.

Please contact support should you experience any further issues.

Posted Jul 06, 2018 - 11:27 EDT

This incident affected: CloudLink Services (US) (Authentication).