Partially Degraded Service

About This Site

This page provides the status of the Mitel CloudLink Platform services.

For Mitel MiCloud Flex on Google Cloud status updates, please visit: https://status.flex.gc.mitel.io
For Mitel MiCloud Connect status updates, please visit: https://oneview.mitel.com/s/trust

CloudLink Services (US) Operational
Admin Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
SMS Operational
Tunnel Operational
Workflow Operational
CloudLink Services (EU) Degraded Performance
Admin Operational
Authentication Operational
Billing Operational
Carrier Degraded Performance
Chat Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
Tunnel Operational
Workflow Operational
CloudLink Services (AP) Operational
Admin Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
Tunnel Operational
Workflow Operational
CloudLink Authentication Portal ? Operational
CloudLink Accounts Portal ? Operational
CloudLink Gateway Portal ? Operational
MiTeam Meetings ? Operational
Contact Center Admin Portal Operational
Contact Center Web Chat Operational
Mitel Help Center ? Operational
AWS Operational
AWS CloudFront Operational
AWS Lambda (us-east-1) Operational
AWS Lambda (eu-central-1) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
Jan 15, 2021

No incidents reported today.

Jan 14, 2021

No incidents reported.

Jan 13, 2021
Resolved - A fix has been implemented, and we have validated the PSTN lobby functionality is behaving as expected. We will continue to monitor for any additional errors.
Jan 13, 22:35 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 13, 22:32 EST
Update - Users attempting to dial-into meetings using PSTN will be added to the Meeting lobby. When the meeting organizer allows the caller into the meeting, the caller will hear the prompt indicating they have been added to the meeting, but will not join the meeting.

This affects all PSTN dial-in for Meetings in the US cloud.

We're continuing to investigate.
Jan 13, 22:26 EST
Update - We're currently investigating issues US MiTeam Meetings dial-in number +1-434-661-3995. Other PSTN dial-in numbers continue to operate normally.
Jan 13, 22:17 EST
Investigating - We're currently investigating reports of PSTN dial-in to MiTeam Meetings failing in the US cloud.
Jan 13, 22:08 EST
Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.

Jan 4, 2021

No incidents reported.

Jan 3, 2021

No incidents reported.

Jan 2, 2021

No incidents reported.

Jan 1, 2021

No incidents reported.