All Systems Operational

About This Site

This page provides the status of the Mitel CloudLink Platform services and Unify Phone services.

For Mitel MiCloud Flex status updates, please visit: https://status.flex.micloud.solutions
For Mitel MiCloud Connect status updates, please visit: https://oneview.mitel.com/s/trust

Mitel One uses Admin, Authentication, Chat, Director, Media, Notifications, Presence, and Tunnel
MiTeam Meetings uses Admin, Authentication, Carrier, Chat, Director, Media, Notifications, Presence, and Workflow
MiCollab CloudLink Chat uses Authentication, Chat, Director, and Notifications
MiContact Center Business CloudLink Chat uses Authentication, Chat, Director, GCP Gateway, Notifications, Presence, and Router

When CloudLink services are used by applications launched from other platforms, those platforms may have additional components/services that could be having issues that may not be reflected here.

CloudLink Services (US) Operational
Admin Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
DCMS Operational
DCMS Configuration Operational
Director Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
SMS Operational
Tunnel Operational
Workflow Operational
CloudLink Services (EU) Operational
Admin Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
Director Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
Tunnel Operational
Workflow Operational
CloudLink Services (AP) Operational
Admin Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
Director Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
Tunnel Operational
Workflow Operational
Global Infrastructure Operational
Director@Edge Operational
Unify Phone Services (EU) Operational
Administration API Operational
Authentication service Operational
Client application Operational
Tenant application Operational
TURN service Operational
Unify Phone Services (LAM) Operational
TURN service Sao Paolo Operational
CloudLink Authentication Portal ? Operational
CloudLink Accounts Portal ? Operational
CloudLink Gateway Portal ? Operational
Mitel One ? Operational
MiTeam Meetings ? Operational
Contact Center Admin Portal Operational
Contact Center Web Chat Operational
Mitel Help Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
Dec 7, 2024

No incidents reported today.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024
Completed - The scheduled maintenance has been completed.
Dec 1, 01:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 01:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 28, 01:42 EST
Scheduled - We would like to inform you that on Sunday, Dec 1st at 06:00 AM GMT, Unify Phone will be updated to version V3R0.85.0.

The update might result in temporary service interruptions over a period of 15 minutes.

Click here to view and download the new release notes.

Nov 27, 10:00 EST
Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.