All Systems Operational

About This Site

This page provides the status of the Mitel CloudLink Platform services.

For Mitel MiCloud Flex on Google Cloud status updates, please visit: https://status.flex.gc.mitel.io
For Mitel MiCloud Connect status updates, please visit: https://oneview.mitel.com/s/trust

CloudLink Services (US) Operational
Admin Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
SMS Operational
Tunnel Operational
Workflow Operational
CloudLink Services (EU) Operational
Admin Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
Tunnel Operational
Workflow Operational
CloudLink Services (AP) Operational
Admin Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
Tunnel Operational
Workflow Operational
CloudLink Authentication Portal ? Operational
CloudLink Accounts Portal ? Operational
CloudLink Gateway Portal ? Operational
MiTeam Meetings ? Operational
Contact Center Admin Portal Operational
Contact Center Web Chat Operational
Mitel Help Center ? Operational
AWS Operational
AWS CloudFront Operational
AWS Lambda (us-east-1) Operational
AWS Lambda (eu-central-1) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Response Time
Fetching
Past Incidents
Jan 22, 2022

No incidents reported today.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022
SMS Degraded Service
Resolved - The service continues to operate as expected and all SMS traffic has been stable and fully operational
Jan 13, 01:22 EST
Monitoring - There have been no further message rejection events for for over 4 hours. We are awaiting confirmation that the issue has been resolved from our service provider and will continue to monitor
Jan 12, 17:23 EST
Identified - Our service provider has identified that intermittent failures with their external number resolution (ENUM) service is resulting in an increase in rejected MT(outbound) messages

They are currently working with their ENUM partner engineering to resolve the issue.

We apologize for any inconvenience this may be causing, and will provide information as it becomes available.
Jan 12, 13:20 EST
Investigating - We are currently experiencing intermittent rejection of outbound SMS messages from our service provider.

The issue has been escalated with our provider and will updates as we continue to investigate the issue.
Jan 12, 13:03 EST
Jan 12, 2022
Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

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