Monitoring - Users within the Russian Federation, and Belarus will be unable to use any Cloudlink enabled applications or third-party integrations at this time.
Feb 28, 16:03 EST

About This Site

This page provides the status of the Mitel CloudLink Platform services.

For Mitel MiCloud Flex on Google Cloud status updates, please visit: https://status.flex.gc.mitel.io
For Mitel MiCloud Connect status updates, please visit: https://oneview.mitel.com/s/trust

CloudLink Services (US) Operational
Admin Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
DCMS Operational
DCMS Configuration Operational
Director Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
SMS Operational
Tunnel Operational
Workflow Operational
CloudLink Services (EU) Operational
Admin Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
Director Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
Tunnel Operational
Workflow Operational
CloudLink Services (AP) Operational
Admin Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
Director Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
Tunnel Operational
Workflow Operational
Global Infrastructure Operational
Director@Edge Operational
CloudLink Authentication Portal ? Operational
CloudLink Accounts Portal ? Operational
CloudLink Gateway Portal ? Operational
MiTeam Meetings ? Operational
Contact Center Admin Portal Operational
Contact Center Web Chat Operational
Mitel Help Center ? Operational
AWS Operational
AWS CloudFront Operational
AWS Lambda (us-east-1) Operational
AWS Lambda (eu-central-1) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
Jun 24, 2022

No incidents reported today.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.

Jun 13, 2022
Resolved - This incident has been resolved.
Jun 13, 15:05 EDT
Monitoring - We have implemented a fix for all regions and testing shows everything working.

Please note that there may be some caching occurring so if you encounter an error please wait a minute and try again. You may need to quit and restart any applications that have been open during this event.

We will continue to monitor for the next few hours.

Jun 13, 12:33 EDT
Update - We are continuing to work on a fix for this issue.
Jun 13, 12:03 EDT
Identified - We have identified the issue and are working on a fix now. This issue affects all users authenticating with the CloudLink platform. Some users may see it working now while others may not. Will update again once we confirm it is working for all users.
Jun 13, 11:01 EDT
Update - We are also seeing a higher error rate in the US region.
Jun 13, 10:20 EDT
Investigating - We're currently investigating a higher than normal error rate with the authentication service in the EU region.
Jun 13, 10:12 EDT
Jun 12, 2022

No incidents reported.

Jun 11, 2022

No incidents reported.

Jun 10, 2022

No incidents reported.