Identified - We are aware of an issue with both CloudLink Gateway and CloudLink Daemon showing a pending update, but that update is not applied. We are currently working on a fix and will provide a further update when this is available. The pending update does not contain fixes for any customer reported issues, and your CloudLink connection will continue to function as normal.
Apr 09, 2025 - 10:30 EDT

About This Site

This page provides the status of the Mitel CloudLink Platform services and Unify Phone services.

For Mitel MiCloud Flex status updates, please visit: https://status.flex.micloud.solutions
For Mitel MiCloud Connect status updates, please visit: https://oneview.mitel.com/s/trust

Mitel One uses Admin, Authentication, Chat, Director, Media, Notifications, Presence, and Tunnel
MiTeam Meetings uses Admin, Authentication, Carrier, Chat, Director, Media, Notifications, Presence, and Workflow
MiCollab CloudLink Chat uses Authentication, Chat, Director, and Notifications
MiContact Center Business CloudLink Chat uses Authentication, Chat, Director, GCP Gateway, Notifications, Presence, and Router

When CloudLink services are used by applications launched from other platforms, those platforms may have additional components/services that could be having issues that may not be reflected here.

CloudLink Services (US) Operational
Admin Operational
App Proxy Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
DCMS Operational
DCMS Configuration Operational
Director Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
System Manager Operational
Tunnel Operational
Workflow Operational
CloudLink Services (EU) Operational
Admin Operational
App Proxy Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
Director Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
System Manager Operational
Tunnel Operational
Workflow Operational
CloudLink Services (AP) Operational
Admin Operational
App Proxy Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
Director Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
System Manager Operational
Tunnel Operational
Workflow Operational
Global Infrastructure Operational
Director@Edge Operational
Unify Phone Services (EU) Operational
Administration API Operational
Authentication service Operational
Client application Operational
Tenant application Operational
TURN service Operational
Unify Phone Services (LAM) Operational
TURN service Sao Paolo Operational
CloudLink Authentication Portal ? Operational
CloudLink Accounts Portal ? Operational
CloudLink Gateway Portal ? Operational
Mitel One ? Operational
MiTeam Meetings ? Operational
Contact Center Admin Portal Operational
Contact Center Web Chat Operational
Mitel Help Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Apr 23, 2025

No incidents reported today.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

Unresolved incident: CloudLink Gateway and CloudLink Daemon Pending Update.