All Systems Operational

About This Site

Here you’ll find real-time updates on the availability of the applications and services provided by the CloudLink Platform and Unify Phone. If there’s ever an issue, we’ll post updates on this page.

Looking for a different product? You can check the status of our other services on their dedicated status pages:



CloudLink Platform

Here’s a quick overview of our applications and the services that support each one. Use this table to see which services belong to which app:


ApplicationAdminApp ProxyAuthenticationBillingCarrierChatDirectorGCP GatewayMediaNotificationsPresenceRouterSystem ManagerTunnelWorkflow
Mitel One
MiTeam Meetings
MiCollab
Contact Center
Mitel Administration
Workflow Studio
Microsoft Teams Presence


System Status

CloudLink Services (US) Operational
Admin Operational
App Proxy Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
DCMS Operational
DCMS Configuration Operational
Director Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
System Manager Operational
Tunnel Operational
Workflow Operational
CloudLink Services (EU) Operational
Admin Operational
App Proxy Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
Director Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
System Manager Operational
Tunnel Operational
Workflow Operational
CloudLink Services (AP) Operational
Admin Operational
App Proxy Operational
Authentication Operational
Billing Operational
Carrier Operational
Chat Operational
Director Operational
GCP Gateway Operational
Media Operational
Notifications Operational
Presence Operational
Router Operational
System Manager Operational
Tunnel Operational
Workflow Operational
Global Infrastructure Operational
Director@Edge Operational
Unify Phone Services (EU) Operational
Administration API Operational
Authentication service Operational
Client application Operational
Tenant application Operational
TURN service Operational
Unify Phone Services (LAM) Operational
TURN service Sao Paolo Operational
CloudLink Authentication Portal Operational
CloudLink Accounts Portal Operational
CloudLink Gateway Portal Operational
Mitel One Operational
MiTeam Meetings Operational
Contact Center Admin Portal Operational
Contact Center Web Chat Operational
Mitel CloudLink Download Server Operational
Mitel Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Apr 29, 2026

No incidents reported today.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026
Completed - The scheduled maintenance has been completed.
Apr 26, 01:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 01:00 EDT
Scheduled - We would like to inform you that on Sunday, April 26th at 05:00 AM GMT, Unify Phone will be updated to version V3R0.104.2.

The update might result in temporary service interruptions over a period of 15 minutes.

Click here to view and download the release notes.

Apr 22, 10:17 EDT
Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.