All Systems Operational
CloudLink Services (US) Operational
Authentication Operational
Admin Operational
Notifications Operational
Presence Operational
Chat Operational
SMS Operational
Billing Operational
Media Operational
Tunnel Operational
CloudLink Services (EU) Operational
Authentication Operational
Admin Operational
Notifications Operational
Presence Operational
Chat Operational
Media Operational
Tunnel Operational
AWS Operational
AWS CloudFront Operational
AWS Lambda (us-east-1) Operational
AWS Lambda (eu-central-1) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
Apr 26, 2019

No incidents reported today.

Apr 25, 2019

No incidents reported.

Apr 24, 2019

No incidents reported.

Apr 23, 2019

No incidents reported.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019
Resolved - This morning media services in the Europe region were unavailable for a period of time. Users of mobile applications would have experienced call failures, and messages indicating "Call Services Unavailable".

The root cause of this issue was due to a certificate expiry that was not caught as part of the standard certificate renwal process. Upon restoration of the affected certificate - call services were restored.

We have identified the weakness in our certificate renewal process that caused this certificate to expire without the renewal, and are implementing a resolution.
Apr 19, 08:00 EDT
Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.