Issues with Welcome E-mails

Incident Report for Mitel CloudLink

Resolved

From October 27 through November 1, 2023 some customers may have not received a welcome e-mail from the platform. This has now been resolved and welcome e-mails are sending correctly.

This was caused by an issue with a down stream service provider.

Posted Nov 01, 2023 - 10:00 EDT

This incident affected: CloudLink Services (US) (Admin), CloudLink Services (EU) (Admin), and CloudLink Services (AP) (Admin).