Presence Issues on Mitel One

Incident Report for Mitel CloudLink

Resolved

This issue has been resolved.

This affected a small number of customers where their presence was reverting back to an incorrect state.

Posted Apr 25, 2024 - 10:11 EDT

Identified

The issue has been identified and we are working on a fix.

Posted Apr 04, 2024 - 10:22 EDT

Update

We are continuing to investigate reports on a case by case basis.
If you are experiencing this issue can you please escalate through your authorized partner.

Posted Mar 27, 2024 - 09:50 EDT

Investigating

We are currently investigating reports of inconsistent presence states on Mitel One Mobile and Mitel One Web.

Posted Mar 14, 2024 - 10:18 EDT

This incident affected: Mitel One.